The individual repairs and maintains computers. Technicians also install, support, and repair computer hardware, in addition to addressing networks and software. IT service technicians work in large organizations or on-site at customer locations or at service repair companies. Technicians also install, support, and repair computer hardware, in addition to addressing network, software, or Internet problems.
They usually replace or reinstall computer equipment, rather than repair it because this solution is more cost-effective. Technicians also work on the help desk as technical support specialists. It is important to note that they must have excellent communication and analysis skills. Technicians disassemble and reassemble computers with various types of hand tools.
They help produce test procedures for different types of products. They install and configure software and operating system updates. Hardware configuration and software installation Perform repairs to computers and other peripherals. In addition, IT service technicians must expand their skills by learning new technologies familiar with the evolution of computer technology in both software and hardware.
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