Computer repair technicians are responsible for diagnosing and fixing computer hardware and software that are not working properly. They install, repair, and maintain various computer equipment, configure and build new hardware, and install and update software packages. To be successful in this role, they need to be up to date with constantly evolving technology for certain task analysis and problem solving. Good computer repair technicians are researchers and are introspective, curious, rational, methodical, and logical.
Becoming a computer repair technician is hard work, but even the most dedicated employees consider changing careers from time to time. They may work in stores, corporate information technology departments, government offices, hospitals, or as freelancers or consultants from their home office. Our research shows that 34.0% of computer repair technicians graduated with a bachelor's degree and 2.2% of people in this position earned their master's degree. However, one in four computer repair technicians didn't graduate from college.
The responsibility of a computer repair technician is more likely to require skills such as personal computers, troubleshooting, laptops, and printers. Computer repair technicians provide ongoing support and preventive maintenance as needed. They may be required to create a system from components and load the operating system software onto the hard drive. They also perform on-site repairs to personal computers and other related peripherals, quickly resolve customer problems, and educate them to prevent them from occurring in the future.
Computer repair technicians need to have achieved full competence in a specific area of the discipline. They must be able to test and repair computer hardware for problems, install new software and hardware, track inventory, and quickly resolve customer problems.
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