The desktop IT technician maintains, analyzes, troubleshoot, and repairs computer systems, hardware, and peripherals. Technicians disassemble and reassemble computers with various types of hand tools. They help produce test procedures for different types of products. They install and configure software and operating system updates.
A computer repair technician is a person who repairs and maintains computers and servers. Technician responsibilities may be extended to include creating or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. Despite the wide variety of work environments, all computer repair technicians perform similar physical and research processes, including technical support and often customer service. Because of the profession's relatively brief existence, institutions offer designed certificate and degree programs to prepare new technicians, but computer repairs are usually done by certified and experienced technicians who have little formal training in the field.
Public sector computer repair technicians can work in the military, national security or police communities, in the field of health or public safety, or in an educational institution. Computer repair technicians must keep abreast of the latest advances in technology by acquiring new skills. Others may provide services off-site, where the customer can leave their computers and other devices in the repair shop. The most common certifications for computer repair technicians are the CompTIA A+ and Network+ certifications.
The responsibilities of independent computer repair technicians also involve replacing computer screens, installing and configuring software programs, and assembling desktop and laptop computers, as well as mobile and Mac devices. Experienced computer repair technicians may specialize in fields such as data recovery, systems administration, networks, or information systems. Some computer repair technicians are self-employed or own a company that provides services in a regional area. This type of computer repair technician ranges from hobbyists and enthusiasts to those who work professionally in the field.
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